FAQ

Q: Do you ship internationally?

Yes. We deliver worldwide.

Q: How long does delivery take?

India: 3–7 working days.

International: 7–15 working days depending on location.

Q: How do I track my order?

Use the tracking link in your confirmation email or SMS.

Q: Can I cancel my order?

Yes — within 24 hours of placing it. After that, your gear is already in production.

Q: Do you offer Cash on Delivery (COD)?

Yes, COD is available within India. 

Q: How do I return an item?

Email us at support@unchainedera.com within 7 days of delivery. The item must be unused and in original packaging.

Q: How do I exchange sizes?

Request an exchange within 7 days. We’ll guide you through the process.

Q: Are sale items eligible for returns?

No — all discounted items are final sale.

Q: Are your products true to size?

Yes. Check our size chart before ordering for exact measurements.

Q: Will you restock sold-out items?

Some yes, some no. Limited drops may never return — once it’s gone, it’s gone.

Q: Are your materials safe and durable?

Every fabric meets our Unchained Standard — OEKO-TEX® certified, battle-tested, and built to last.

Q: How do I care for my gear?

Wash cold (30°C), inside-out, no bleach, low tumble dry or hang dry, iron inside-out on low heat, no dry cleaning.

Q: Do you offer affiliate partnerships?

Yes. Join our Affiliate Warriors program to earn commissions on every sale you bring in.

Q: Can I stock Unchained Era in my store?

Yes. Apply for our Wholesale Allies program — low MOQs, fast shipping, and premium quality guaranteed.

Q: Where is Unchained Era based?

Proudly based in India, delivering strength worldwide.

Q: How often do you release new designs?

We drop new collections and limited releases throughout the year — follow us on Instagram to never miss one